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Database Systems Corp. provides online IVR and Voice Broadcasting Reports for its service clients. These reports provide valuable information regarding callers using our interactive voice response services including the number of calls, location of the caller, length of call and time of day information.
Our voice broadcasting clients need up to date information about the status of their calling campaigns including call disposition, the mix of live answers versus answering machine and no answer calls, the geographic spread of the calling campaign as well as problems encountered when delivering phone messages.
Our Product Information
Contact DSC to learn more about our ivr reports and ivr graphs.
IVR Software Development
DSC provides IVR software including our IVR wizard development tool for creating interactive voice response applications.
Our IVR software lets you increase IVR development productivity by providing a visual development environment. IVR applications can be defined in minutes using this sophisticated, yet easy to use development tool.
DSC also has available a comprehensive IVR software library known as our IVR Wizard Software Development Kit. This optional package is available for programmers and systems adminstrators who wish to manage IVR programs from LINUX, Unix, or Windows operating environments.
Data collected by your phone ACD (Automatic Call Distribution) or IVR (Interactive Voice Response) systems can be passed to your existing PC, Unix or Web applications through our phone software.
The PACER predictive dialer can automatically call your customers and pass only connected calls to your agents. With our computer telephony software, your telephone and computer work together to provide cost-saving benefits.
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