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predictive dialers and crm software
computer telephony software predictive dialer

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predictive dialers and crm software
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DSC Tech Library
IVR Software Library


ivr_speak_date()

int ivr_speak_date(int call, char* text_date, int type, int allow_interrupt);

The ivr_speak_date function speaks a date given in a specified format to the specified call.

Parameters

int

call

Specifies which call to speak to.
It can be one of the following values.

CALL_PRIMARY:Speak to Primary Call
CALL_SECONDARY:Speak to Secondary Call

char*

text_date

date to speak

int

type

Specifies the type of incoming date.
It can be one of the following values.

USA: (month day year)
ISO: (year month day)
EUR: (day month year)

int

allow_interrupt

Specifies if a digit can interrupt the date.
It can be one of the following values.

NO_INTERRUPT: Do not allow reading to be interrupted by a digit
INTERRUPT: Allow reading to be interrupted by a digit

Return Value

Returns IVR_SUCCESS on a successful function call. On error the function returns one
of the IVR Error Codes.

Examples

ivr_speak_date(CALL_PRIMARY,"January 5th 1980", USA, NO_INTERRUPT);
ivr_speak_date(CALL_PRIMARY,"2000 12 25", ISO, NO_INTERRUPT);
ivr_speak_date(CALL_PRIMARY,"21 MAR 02", EUR, NO_INTERRUPT);

ivr_speak_date(CALL_PRIMARY,"Feb 2001", USA, NO_INTERRUPT);
ivr_speak_date(CALL_PRIMARY,"April 5", USA, NO_INTERRUPT);

*** Month, Day and Year must be delineated ... not like: "19800115" ***
*** Two digit years are assumed to be between 1970 and 2069 ***





Wizard Simplifies Development

DSC provides IVR software including our IVR wizard development tool for creating interactive voice response applications. Our IVR software lets you increase IVR development productivity by providing a visual development environment. IVR applications can be defined in minutes using this sophisticated, yet easy to use development tool. DSC also has available a comprehensive IVR software library known as our IVR Wizard Software Development Kit. This optional package is available for programmers and systems adminstrators who wish to manage IVR programs fromLinux IVR, Unix, or Windows IVR operating environments.

Data collected by your phone ACD (Automatic Call Distribution) or IVR (Interactive Voice Response) systems can be passed to your existing PC, Unix or Web applications through our phone software. The PACER predictive dialer can automatically call your customers and pass only connected calls to your agents. With our computer telephony software, your telephone and computer work together to provide cost-saving benefits.