IVR (Page 31) Programming Users Manual - Interactive Voice Response Call Center Technical Library For Database Systems Corp. Call Center Technology includes CRM and Computer Telephony Predictive Dialers.

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Predictive Dialers • IVR Software • Phone Software CTI • CRM Software Solution • Voice Messaging • Tech Library • Automatic Dialer

ACD Systems
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IVR Design Program
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DSC Tech Library IVR Software Library

IVR Get Digits Exit Statuses

IVRGDES_MAXDIGITS	1
IVRGDES_TERMCHAR	2
IVRGDES_TIMEOUT	4

Wizard Simplifies Development

DSC provides IVR software including our IVR wizard development tool for creating interactive voice response applications. Our IVR software lets you increase IVR development productivity by providing a visual development environment. IVR applications can be defined in minutes using this sophisticated, yet easy to use development tool. DSC also has available a comprehensive IVR software library known as our IVR Wizard Software Development Kit. This optional package is available for programmers and systems adminstrators who wish to manage IVR programs fromLinux IVR, Unix, or Windows IVR operating environments.

Data collected by your phone ACD (Automatic Call Distribution) or IVR (Interactive Voice Response) systems can be passed to your existing PC, Unix or Web applications through our phone software. The PACER predictive dialer can automatically call your customers and pass only connected calls to your agents. With our computer telephony software, your telephone and computer work together to provide cost-saving benefits.