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DSC Tech Library
IVR Software Library
ivr_connect_calls()
int
ivr_connect_calls()
The
ivr_connect_calls function connects the IVR's primary and secondary
calls.
Parameters
This
function take no parameters.
Return Value
Return
IVR_SUCCESS on a successful function call. On error the function returns one
of the IVR Error Codes.
Example
if(ivr_dial("15555556666") != IVR_SUCCESS){ ...handle error; } if(ivr_connect_calls() != IVR_SUCCESS){ ...handle error; } ivr_terminate(NO_DROP,CALL_NONE);
Wizard Simplifies Development
DSC provides IVR software including our IVR wizard development tool for creating interactive voice response applications.
Our IVR software lets you increase IVR development productivity by providing a visual development environment. IVR applications can be defined in minutes using this sophisticated, yet easy to use development tool.
DSC also has available a comprehensive IVR software library known as our IVR Wizard Software Development Kit. This optional package is available for programmers and systems adminstrators who wish to manage IVR programs fromLinux IVR, Unix, or Windows IVR operating environments.
Data collected by your phone ACD (Automatic Call Distribution) or IVR (Interactive Voice Response) systems can be passed to your existing PC, Unix or Web applications through our phone software.
The PACER predictive dialer can automatically call your customers and pass only connected calls to your agents. With our computer telephony software, your telephone and computer work together to provide cost-saving benefits.
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