Information
CRM Software Solutions
Predictive Dialer Software
Telemarketing Autodialer
Computer Telephony Integration
Voice Broadcasting
IVR Outsourcing
Hosted IVR
IVR Hosting
ACD Systems
Call Recording
Direct Response Marketing
Voice/Text Messages
Text To Speech
Auto Dialers
CTI Software
Direct Marketing Software
Window On the Web
Telecommuting Software
Interactive Voice Response
Automatic Call Distribution
Contact Center Software
Softphone API
Telemarketing From Home
Automated Attendant
Call Routing
Customer Relationship Management
Contact Management Software
Call Center Software
800 Answering Service
Toll Free Phone
Predictive Dialers
Work From Home Call Center
Call Routing
CRM Solution
Autodialer Software
Telemarketing Software
Telephony Software
Call Distribution
Call Center Autodialers
Voice Response Software
Work At Home Telemarketing
Emergency Phone Dialer
Church Phone Dialer
Alert Warning System
Debt Collection System
Financial Services Marketing
Fund Raising By Phone
Insurance Leads
Insurance Marketing
Store Locator Service
Mortgage Marketing
Mortgage Telemarketing Systems
Mortgage Phone Dialers
Mortgage Software Solutions
Mortgage Loan Software
Political Call System
Real Estate Marketing
Reminder System
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This section of our technical library presents information and documentation relating to ACD and Automatic Call Distribution software and products.
Automatic call distribution systems are the heart of inbound call centers. ACD systems are call routing utilities for incoming calls and can be even used to route calls originated by our predictive dialer to the next available agent. Our PACER phone system comes with a complete automatic call distribution system for call routing.
PACER's ACD system and automatic call distributor can route calls based on the dialed phone number (DNIS) and the time of day. Additionally, the PACER IVR system can intelligently route calls using complex conditional logic.
The PACER conforms to way you do business.
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