Insurance Software Application

Database Systems Corp. has developed a insurance software application and insurance lead processing software for prospect tracking. This software application is completely integrated with our phone systems which can perform both inbound and outbound insurance marketing campaigns.

Our insurance applications are developed using TELEMATION, our award winning contact management software application toolkit. This CRM software tool is ideally suited for processing insurance leads and managing customer information.

This CRM application is employed in a wide variety of organizations including contact centers, help desks, customer service centers, service bureaus, reservation centers and corporate call centers.

Our insurance marketing software has extensive computer telephony features and is fully integrated with our autodialer and inbound phone system. TELEMATION operates on Linux, Unix or Windows servers. Insurance applications can be quickly tailored to your business using the robost features found in our insurance software toolkit. Financial companies such as Chase Manhattan Mortgage Corporation have relied upon TELEMATION to handle their mortgage lead processing requirements.

Contact DSC to learn more about our insurance software applications and insurance lead processing solutions.

Types of Insurance Software Applications

Calls can be answered by our phone system or calling campaigns can be initiated using our insurance marketing phone dialer. In either case, Database Systems Corp. can provide your insurance marketing organization with a full range of desktop applications that control or respond to our phone system.

• Softphone Insurance Software
  
  For centers that do not require a complex online insurance application, we can provide an economical softphone solution. If your center already has an online insurance processing software application, we can provide a web phone solution that works with this application.
  
  
  
  Web Phone And Existing Insurance Application
  
  Our insurance marketing application can be a desktop program that simply controls the connection between your insurance agent and our phone system. Simple features such as logging in and out, transferring and conferencing calls, recording the conversation, etc, can all be performed using this application. If needed, caller information (name, address, etc.) can be displayed on this softphone as the call is being processed by your insurance agent. This softphone can be tailored to meet your specific needs.
  
  
• CRM Insurance Software
  
  If your insurance marketing center does not already have an online application and requires a more sophisticated program, we can provide you with a full CRM application for processing insurance applications and rate quotations. Some of the features of this application are the following:
  
  
  • Maintain customer contact information
  • Assign insurance agents to prospects
  • Track prospective insurance customers
  • Perform online rate calculations
  • Automate callback dates and times
  • Record contact history and notes
  • Calculate insurance quote information
  • Create online reports
  • Upload loan information
  • Transfer insurance data electronically
  • Generate fax and email responses
  • Perform bulk literature processing
  • Perform all phone functions
  • Record phone conversations
  
  This solution can be completely tailored to meet your insurance center's requirements.

Insurance Agents Working From Home

An important benefit of today's telecommunication advancement is the ability for your employees to work from home. Database Systems Corp. has developed a family of telecom products that promote this capability.

Our call center phone system, combined with our insurance marketing application software and computer telephony products, fully supports remote agents and work at home employees.

Insurance agents can now work from various remote offices within your organization. Your insurance agent pool can be significantly expanded with the addition of work at home employees. The economic savings and environmental advantages are significant. To obtain additional information about remote agent capability, you may visit our Virtual Call Center.

Telemarketing Insurance Lead Qualification Benefits

• Consistent Greeting and Introduction
• Efficient Loan Calculators
• Comprehensive Insurance Lead Processing Software
• Maximized Insurance Agent Productivity
• Process Insurance Leads and Insurance Prospects
• Health Insurance and Life Insurance Lead Processing
• Increased Insurance Agent Success and Morale
• Enhanced Cost Savings!
• Improved Control of Insurance Lead Prospects
• Efficient Use of Resources
• Expanded Information Capability

Contact Database Systems Corp. Today