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Debt Collection Agency
PLEASE NOTE - The collection organization described on this page is NOT affiliated with Database Systems Corp. and information about this collection agency was found on the internet. DO NOT call DSC for information about this company - use the contact information provided below.
Database Systems Corp. provides the technology and products that can improve the productivity of your debt collection department or organization.
Our debt collections autodialer and phone system with its message broadcasting feature can call your past due accounts and play a pre-recorded message. This message may contain specific client information including the action the individual needs to perform to bring the delinquent account current.
But this technology can only help your organization if it is backed by an experienced debt collections agency or professional payment recovery organization.
The following organization provides debt collections services. Information presented on this page was provided by the company or public information published on the company's website. Database Systems Corp. does not warrant the accuracy of this information. For current information, please visit the company's website listed below.
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As a commercial collection agency we know we’re measured by the results we provide, and that each time we do business, our entire reputation is at stake. At Williams, Cohen & Gray, we treat each client as if it was our only client. We know that our staff and our technology separates us from our competition. We are honored to have you as our guest. Please take a moment and explore our website and see the difference for yourself
Our mission is a simple one. To build a world-class company based on customer service. We realize that you are our greatest asset and deserve to be treated as such. We are dedicated to your success. Williams, Cohen & Gray provides financial and management solutions for accounts receivable managers on domestic and international debt recovery worldwide. We welcome the opportunity to earn your business. Please feel free to contact us if you have any questions or concerns.
Company Profile Information
Organization:
Williams, Cohen & Gray
8300 BISSONNET
SUITE # 640
HOUSTON, TX 77074
Telephone: 1-800-398-0830
Website: www.wcgcollects.com
Contact: info@wcgcollects.com
Additional Company Information
With WILLIAMS, COHEN & GRAY's Collection Agency , you'll have the skill and expertise needed to collect business-to-business debt, delivering improved cash flow and reduced days outstanding.
Knowledge and Experience With A Personal Touch… At Williams, Cohen & Gray (WCG), we know our clients have different reasons for allowing their accounts to become delinquent. Sometimes it is merely an unwillingness to pay. At other times, it may be temporary financial hardship or an over-extension of resources. These debtors may want to pay, and repeated demands may aggravate the problem.
On the other hand, if they are treated professionally, they may remain loyal customers. With our sophisticated credit research and investigation techniques, we will discover all details regarding the debtor's financial condition, giving us the information we need to make decisions about how best to collect the account. Then, we'll work with you and advise you on the progress made to get the money in hand.
We believe litigation should be a last resort. Instead, we determine the best way to collect the account, using debt recovery technology, written and verbal techniques, as well as personal, onsite visits when necessary. Our impeccable professionalism helps you avoid losing future sales to your competitor by allowing you, whenever possible, to retain the customer and continue your relationship.
At WILLIAMS, COHEN & GRAY, we know debtors aren't all alike. Our goal is to offer the personalized service that meets the specific needs of each of your delinquent accounts.
Types of Debt Collections and Late Payment Reminder Campaigns
- Message Broadcasting Late Payment Reminders
- This is a method of calling where the phone system dials from a list of past due accounts and plays a pre-recorded message either to an individual or to an answering machine. A collection agent is not involved.
This technique could be useful as a first pass attempt to collect overdue accounts. The message could be simply a reminder with instructions on how to bring the account to balance.
Multiple calls by our debt collection dialer can be made to the same debtor with different messages based upon the amount and extent of delinquency and whether the account responded to prior messages.
- Collections Message Broadcasting and Touch Phone Response
- This method expands the prior call broadcasting technique. The debt collection autodialer plays a message that gives the debtor options from which to select. Using touchphone responses such as "Press 1 for...", choices could include methods of payment or perhaps the option of speaking with one of your representatives.
A different message can be left on an answering machine.
- Collections and Automatic Phone Dialing
- This is a traditional method of calling where our debt collection dialer calls a number from a phone list when a collection agent is available to take a call. When the number is dialed, the phone system transfers the call to the agent.
This method simply relieves your collection agent from the tedium of manually dialing lots of numbers.
This type of calling is appropriate when the past due account is not responding to prior correspondence or calls and a personal interaction is required.
- Collections Predictive Dialing
- Predictive dialing is very similar to automatic dialing, except the phone system dials several numbers ahead to reduce the amount of wait time between calls that your collection agents handle. Our predictive dialer greatly increases your collection department productivity and can lead to call rate increases of up to 100%.
Database Systems can provide any type of calling program required by your organization and can even blend several types to determine what works best in your specific collections department.
Contact Database Systems Corp. Today
Contact DSC to learn more about our debt collection dialer for collection agency and debt collection service products.
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