Debt Collection Agency

PLEASE NOTE - The collection organization described on this page is NOT affiliated with Database Systems Corp. and information about this collection agency was found on the internet. DO NOT call DSC for information about this company - use the contact information provided below.

Database Systems Corp. provides the technology and products that can improve the productivity of your debt collection department or organization.

Our debt collections phone system with message broadcasting and IVR features can call your past due accounts and play a pre-recorded message. This message may contain specific client information including the action the individual needs to perform to bring the delinquent account current.

But this technology can only help your organization if it is backed by an experienced debt collections agency or professional payment recovery organization.

The following organization provides debt collections services. Information presented on this page was provided by the company or public information published on the company's website. Database Systems Corp. does not warrant the accuracy of this information. For current information, please visit the company's website listed below.

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Global Credit Solutions

Our International Debt Collection Service is generally based on a No Collect -- No Fee commission basis on monies collected whether paid direct or through our office, once the file is placed with us.

The debtor is contacted directly via telephone, solicitors letter or a field call* and all efforts are made to settle the debt amicably without instigating legal action at the first stage. Most of the assignments are completed at this stage.

Organization:


Global Credit Solutions
P.O. Box 108
Noble Park, Victoria
Australia, 3174

Telephone: + 61 3 9547 3299

Website: www.gcs-group.com

Email: admin@gcs-group.com

Global Credit Solutions has a commitment to being at the forefront of technology ensuring that we utilise that advantage to enhance the efforts of our qualified staff.

What sets Global Credit Solutions apart from the field, is our commitment to tailoring a solution that meets the client's needs. This commitment has seen significant investment by the company in the development of Internet Technology, Interactive Voice Response (IVR) coupled with sophisticated automated file handling facilities. This leading edge technology affords us the flexibility and responsiveness for our clients, which is the envy of our competitors. We have extensive business resumption options in the event of a localised problem, providing our clients the comfort of knowing the delivery of our service will not be interrupted. The imperative of disaster recovery cannot be overstated.

Global Credit Solutions has a strong customer service culture realising that the latest technology alone does not make a successful organisation. Global Credit Solutions holds a leading place in the credit management industry as a result of a commitment to providing solutions tailored to each of our clients' needs. Our Client Account Managers work with each client to provide the optimum solution for each partner in the relationship.

Types of Collections and Late Payment Reminder Campaigns

• Message Broadcasting Late Payment Reminders - This is a method of calling where the phone system dials from a list of past due accounts and plays a pre-recorded message either to an individual or to an answering machine. A collection agent is not involved. This technique could be useful as a first pass attempt to collect overdue accounts. The message could be simply a reminder with instructions on how to bring the account to balance. Multiple calls by our collections dialer can be made to the same debtor with different messages based upon the amount and extent of delinquency and whether the account responded to prior messages.


• Collections Message Broadcasting and Touch Phone Response - This method expands the prior call broadcasting technique. The debt collection autodialer plays a message that gives the debtor options from which to select. Using touchphone responses such as "Press 1 for...", choices could include methods of payment or perhaps the option of speaking with one of your representatives. A different message can be left on an answering machine.



• Collections and Automatic Phone Dialing - This is a traditional method of calling where our collection dialer calls a number from a phone list when a collection agent is available to take a call. When the number is dialed, the phone system transfers the call to the agent. This method simply relieves your collection agent from the tedium of manually dialing lots of numbers. This type of calling is appropriate when the past due account is not responding to prior correspondence or calls and a personal interaction is required.



• Debt Collections Predictive Dialing - Predictive dialing is very similar to automatic dialing, except the phone system dials several numbers ahead to reduce the amount of wait time between calls that your debt collection agents handle. Our predictive dialer greatly increases your collection department productivity and can lead to call rate increases of up to 100%.

Contact Database Systems Corp. Today

Contact DSC to learn more about our debt collection dialer for collection agency and debt collection service products.