Call Center Training - ISI eLearning Solutions, LLC

ISI eLearning Solutions, LLC provides call center training services and is not affiliated with Database Systems Corp. PLEASE NOTE - DSC does NOT provide sales and marketing leads.

Database Systems Corp. (DSC) develops the technology and products that can improve the productivity of your call center. Our call center phone system and software can streamline your operation while providing controls and consistency in this center.

The following call center training organization provides contact center training services. Information presented on this page was provided by the company or is public information found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below or call them at their listed phone number.

ISI eLearning Solutions, LLC

Companies are spending billions of dollars on CRM technology, while losing millions on 30% to 40% Call Center turnover.

ISI eLearning is exclusively focused on Call Center Training. Our goal is to help your Call Center support and retain your customers, while optimizing revenue opportunities. Call Center Training from ISI is designed to improve customer satisfaction, increase sales revenue, raise collection rates and help to challenge and retain your best people. You can start immediately, without leaving your desk.

Organization:


ISI eLearning Solutions, LLC
1051 Perimeter Dr., Suite 200
Schaumburg, IL 60173

Telephone: 800.366.6550

Website: www.isi-elearning.com

Email: info@isi-elearning.com

ISI eLearning has created a powerful approach to training Call Center agents and developing front-line supervisors for organizations of all sizes.

Call Center Training - We offer the most comprehensive curricula specfically focused on the needs of the Call Center. We have a separate curriculum dedicated to each of the four main functions of the Call Center: Telesales, Customer Service, Collections and Supervisory Training. Plus, we have a library of supporting Business and Soft Skills training courses.

Call Center Skills Assessment - ISI provides a focused Skills Assessment to help in the agent selection process.The Skills Assessment is used to determine the agent's strengths and weaknesses. The assessment ties directly into ISI's curricula to provide a custom training plan to ensure that the agent obtains all of the desired skills. Contact us for more information.

Database Systems Corp. specializes in technology for today's contact centers as well as for call centers of the future. Our call center technology is leading edge and provides management with many more options than were available before. A remote agent call center and telecommuting workforce is made possible by faster and more reliable internet access. Our call center and computer telephony software along with our advanced phone systems use this media to enable the virtual call center.

DSC call center products provide the controls and monitoring capability needed for these modern call centers. Our telecommuting software allows agents to work anywhere an internet connection exists. We provide both voice and data access to remote agents in this virtual call center environment. Our Virtual PBX office phone system can link office and home based employees together as a cohesive support team.

Contact DSC to learn more about this advanced call center technology.