Outbound Call Center Directory

Are you looking for an Outbound Call Center?

Database Systems Corp. (DSC) provides call center technology and products that can improve the productivity of your outbound call center. Our help desk phone system and contact management software can streamline your operation while providing controls and consistency in your outbound call centers.

DSC does not provide live outbound call center operations and services - thus we have created this directory for our clients who wish to use the services of outsourced call centers.

If you are a contact center or outbound call center and would like your website included in this directory, please use our Submit Call Center Website form. It's FREE and simple to add your website.

The following is a list of organizations that according to their website descriptions provide outbound call center operations and service. Database Systems Corp. is not affiliated with any of these organizations nor does it promote or endorse the products and services of these companies. These websites promote various types of help desk services including live outbound call center services, outbound call centers, outbound call centers, help desks, contact centers, etc.

PLEASE NOTE Information presented on this page was provided by each company or found on the website listed with this company. Database Systems Corp. does not warrant the accuracy of this information. For current information, please visit the website listed with each organization.

Featured Outbound Call Center Websites

• EasyIVR - www.easyivr.com
  
  We offer complete inbound call center services as well as contact center outsourcing.
  
  Our inbound call center service center processes phone calls using an interactive voice response (IVR) system that answers toll free number phone calls without an operator.
  
  Our outbound call center outsourcing services include message broadcasting that allows you to send simultaneous messages to clients or prospects without the need for operators.



• 24-7 INtouch - www.24-7intouch.com
  
  24-7 INtouch provides live, 24/7/365 call center outsourcing services for campaigns of all sizes and across various industries such as Internet retailers, catalogers, direct response, financial services, communications, health care, and more!
  
  Our award winning inbound contact center services include live toll-free telephone support, order taking services, real-time email response, and live online chat - each specifically designed to complement the other so you can drive more sales, increase average order sizes, and enhance your customer service.

Additional Outbound Call Centers (alphabetically)

• CallSource - www.callsource.com
  
  Call centers have become an increasingly efficient and cost-effective way for businesses to manage their phone traffic and ensure every caller receives a personal response. Our U.S.-based Call Center extends your sales resources and shows your customers how important their satisfaction is to you



• DialAmerica Marketing, Inc. - www.dialamerica.com
  
  Over 47 years of experience gives DialAmerica's professionals the ability to analyze a client's business and design custom-tailored solutions to its unique challenges in both the consumer and business-to-business markets. We started out in the magazine business and have come to understand our clients' needs in numbers of targeted industries: financial services, telecommunications, cable, software, video, energy, pharmaceuticals, manufacturing, and retail.
  
  We have 37 dedicated call centers in major markets across the US and place more than 200 million phone calls annually from over 4,500 workstations. On average, we employ more than 6,000 telephone sales representatives who carry on millions of conversations on behalf of our clients each week.



• Dunlap Marketing - www.dunlapmarketing.com
  
  Dunlap Marketing offers outsourced Sales Lead Generation for appointment setting as well as market research and marketing follow up calls. Our appointment setting services and outbound telemarketing services are provided to an international client base from our global call center in Houston Texas.



• L & S Teleservices - www.teleservices.l-s.com
  
  Our full-service outbound facility can generate hundreds of calls per hour. Using a state-of-the-art EIS predictive dialer, we excel at database management campaigns, lead generation programs, new customer acquisition and attendance/registration programs.
  
  L&S has the ability to process thousands of calls per day. We have customized solutions that fit your telemarketing needs. Whether you need full service support, after hours, or a dedicated team, we can assist with nearly any inbound application.



• Neptune Teleservices LLC - www.neptuneteleservices.com
  
  Neptune was founded upon the principle of seeing call center work remain within the United States. As more telecommunications and services are being handled overseas, we are seeing a severe increase in customer dissatisfaction. The short-term gains do not outweigh the long-term destruction to the relationship with your customers.
  
  That is why the focus of Neptune is upon providing the highest customer quality and client satisfaction. 100% of our work is based in the U.S.A. We have a team of mid-western staff members ready and able to support your call center service needs with the latest in call center technologies.



• Pike Communications - www.pikecommunications.com
  
  Pike Communications a full service 24/7 Massachusetts Call Center, was incorporated in 1980 with a mission to offer quality inbound telemarketing, catalog sales and mail order services. Today, we provide inbound telemarketing, outbound telemarketing, web-based order entry and Call Center outsourcing solutions for national and international companies, including catalogs, e-commerce, consumer and service accounts, business-to-business accounts and our state's Travel & Tourism Authority. Some of our inbound telemarketing clients have been with us for over 20 years. For all of these companies, we are their Telemarketing Partner, 24 hours a day, 7 days a week.



• RentATelemarketer.net Outbound Telemarketing Company
  www.rentatelemarketer.net
  
  RentATelemarketer is a provider of customer contact solutions. We have the experience and personnel to create contact solutions that help you acquire new customers while increasing the loyalty and satisfaction of your current customers.
  
  At RentATelemarketer, you will discover a level of service and dedication that is unmatched in the industry. Our professionals work with you every step of the way to create a solution that is custom-tailored to your particular needs. Not only do these solutions produce better results and enhance your revenue, but they also incorporate your company’s values and goals becoming a direct extension of your company.



• Tele-Response Center, Inc. - www.teleresponse.com
  
  Tele-Response Center has been a leader in Outbound & Inbound Teleservices, Direct Mail, Customer and Response Analysis services for commercial and non-profit clients since 1988. Whether providing outsourced commercial teleservices or creating unique and innovative fundraising campaigns, let Tele-Response Center make the call!
  
  Let us show you how to increase fund raising revenue while representing your organization on the phone with care and professionalism. Increase your awareness.



• Unicall International, Inc. - www.unicallinc.com
  
  Unicall is an inbound and outbound call center that specializes in business-to-business telemarketing and call center outsourcing engagements. Unicall is a leading telemarketing company with more than 40 years of combined industry experience. Our telemarketing expertise ranges from inbound telemarketing, inbound customer service, E-care and Internet order processing to outbound telemarketing, which includes telemarketing lead generation, product sales, membership renewals, market research, web design and telemarketing lists.

Outbound Call Center Software

DSC has been providing Customer Relationship Management (CRM) software to businesses and organizations for 2 decades. This help desk application is employed in a wide variety of organizations including contact centers, help desks, customer service centers, service bureaus, reservation centers and corporate call centers.

The package has extensive Computer Telephony Integration (CTI) features and is fully integrated with our PACER and WIZARD phone systems. TELEMATION operates on Linux, Unix or Windows servers. Software programmers can develop call center applications quickly using the robost features found in the Telemation toolkit.

Outbound Call Center Phone Systems

The PACER and WIZARD phone system is a contact management autodialer and answering system that handles inbound and outbound calls for a wide range of contact centers. Calls are either initiated by the phone system or accepted from the outside and distributed in an intelligent fashion to service representatives using our award winning ACD and IVR software. The phone systems include ACD and IVR features plus call recording capability. Using industry standard components, the PACER and WIZARD phone systems have features and functions that can only be found in large scale PBX’s. Both of these phone systems have predictive dialing capability that cannot be found in most of these larger phone systems.

The PACER and WIZARD phone systems can connect calls to your employees working at home or in a local or remote office. The PACER communicates with applications written on Unix, Linux, or PC servers over a LAN.