Live Answering Service Directory

Are you looking for a Live Call Answering Service?

Database Systems Corp. (DSC) provides call center technology and products that can improve the productivity of a live answering service call center. Our answering service phone systems and contact management software can streamline your operation while providing controls and consistency in your call centers.

DSC does not provide live answering service operations and services - thus we have created this directory for our clients who wish to use the services of outsourced call centers.

If you are a live answering service or help desk call center and would like your website included in this directory, please use our Submit Call Center Website form. It's FREE and simple to add your website.

The following is a list of organizations that according to their website descriptions provide answering service operations and service. Database Systems Corp. is not affiliated with any of these organizations nor does it promote or endorse the products and services of these companies. These websites promote various types of answering services including live answering services, inbound call centers, outbound call centers, help desks, contact centers, etc.

PLEASE NOTE Information presented on this page was provided by each company or found on the website listed with this company. Database Systems Corp. does not warrant the accuracy of this information. For current information, please visit the website listed with each organization.

Additional Answering Service Websites (alphabetically)

• American Answering Service - www.americanansweringservice.com
  
  American Answering Service is a family owned and operated telephone answering service serving the entire United States. We provide personalized 24-hour telephone answering services to meet your needs. We offer call forwarding to a private local or 800 number and answer in your company name.
  
  We also have message faxing, wake up call services, voice mail and e-mail. We offer same-day service and free setup. Call us today for service that is tailored to your needs! Internet special rates starting at $39.00/month for 100 calls.



• Answer AnyTime - www.answeranytime.com
  
  The telephone answering services offered by Answer Anytime combine professionally trained staff, state-of-the-art technology, and the latest in message tracking software to provide your business with an "office" 365 days a year, 24 hours a day.
  
  Answer Anytime's telephone answering services are customized. A computerized information screen is designed for your company and is utilized by the live operator for every call. Your customer dials your number and the Answer Anytime operator answers in your company name. With the company information, the operator's professional training, and the high quality sound level of the call, your customer will feel they are talking directly to your office.



• AnswerConnect - www.answerconnect.com
  
  An Outstanding Telephone Answering Service Solution
  
  At AnswerConnect, our goal is to provide the best in telephone answering services. We have integrated state-of-the-art technology with excellent customer service to give you an industry-leading nationwide phone answering service. For exceptional telephone answering services customized to fit your business, turn to AnswerConnect.



• Baggarly Corporation - www.baggarlycorp.com
  
  Why would you choose a live telephone answering service for you business or profession over voice mail or an answering machine? It's simple, it sets you apart from your competition. People like talking to people and our professional staff takes pride in assisting you and your customers. We provide around the clock supervision and continuous advanced training to our staff.
  
  We employ a full time trainer to assure quality. We have the latest in computerized training to ensure consistency, testing and unparalleled quality. We do not permit on the job training. Our unique training facility prepares each staff member fully before they are scheduled to answer your phone.



• Business Connections - www.bcanswer.com
  
  Business Connections Call Center is located in Salem Oregon and via Local & Toll Free numbers has provided continuous 24-hour service since 1949 to anyone in North America. With the improvement in Internet Telephony we're expanding the Globe.



• Direct Line TeleResponse - www.directlineinc.com
  
  Direct Line provides a wide range of telecommunications services. Our call center offers 24-hour live operator order entry, catalog entry, dealer locator services, database management, and complex messaging/dispatch accounts. Companies in a variety of business industries have outsourced their catalog orders and customer care to Direct Line.
  
  We do it 24 hours a day, after hours only or overflow during the day. Whatever your needs, whenever you require those needs met, we can meet them.



• Focus Telecommunications, Inc. - www.focustele.com
  
  Focus is an award winning 24 hour answering service / call center. We made our name by handling every message as if it were the only message, but we built our reputation as a telephone answering service by being able to perform the most difficult and complex instructions for our most demanding customers.
  
  Let us handle your internet site too! We can answer your customers questions and solve their concerns over the phone, with e-mail or text chat.



• Performance Telemarketing, Inc. - www.performancetm.com
  
  The Direct Marketing Industry is one of the most dynamic and challenging industries in the global economy. Many factors affecting this industry such as: Call Center and Communications Technology, Federal Legislation, State Legislation, The Labor Market, and Customer Demands are constantly in flux. Having an experienced partner to assist with high level consultation and vendor selection is critical.
  
  Performance Telemarketing has the right experience to be an effective partner for Fortune 500 companies to startup direct marketers.



• Solutions Medical Answering Service - www.solutionsmedicalansweringservice.com
  
  Solutions Medical Answering Service is a full-service professional answering service.
  • Servicing the medical community for over 5 decades.
  • Physician-owned
  • Answering protocols developed by physicians for physicians.
  • Acquired from 2 Medical Societies.

Contact Center Answering Service Software

DSC has been providing Customer Relationship Management (CRM) software to businesses and organizations for 2 decades. This contact management application is employed in a wide variety of organizations including contact centers, help desks, customer service centers, service bureaus, reservation centers and corporate call centers.

The package has extensive Computer Telephony Integration (CTI) features and is fully integrated with our PACER and WIZARD phone systems. TELEMATION operates on Linux, Unix or Windows servers. Software programmers can develop call center applications quickly using the robost features found in the Telemation toolkit.

Answering Service Phone Systems

The PACER and WIZARD phone system is a contact management autodialer and answering system that handles inbound and outbound calls for a wide range of contact centers. Calls are either initiated by the phone system or accepted from the outside and distributed in an intelligent fashion to service representatives using our award winning ACD and IVR software.

The phone systems include ACD and IVR features plus call recording capability. Using industry standard components, the PACER and WIZARD phone systems have features and functions that can only be found in large scale PBX’s. Both of these phone systems have predictive dialing capability that cannot be found in most of these larger phone systems.

The PACER and WIZARD phone systems can connect calls to your employees working at home or in a local or remote office. The PACER communicates with applications written on Unix, Linux, or PC servers over a LAN.