Live Answering Service Directory

Are you looking for a Live Answering Service Call Center?

Database Systems Corp. (DSC) provides call center technology and products that can improve the productivity of a live answering service call center. Our answering service phone systems and contact management software can streamline your operation while providing controls and consistency in your call centers.

DSC does not provide live answering service operations and services - thus we have created this directory for our clients who wish to use the services of outsourced call centers.

If you are a live answering service or help desk call center and would like your website included in this directory, please use our Submit Call Center Website form. It's FREE and simple to add your website.

The following is a list of organizations that according to their website descriptions provide answering service operations and service. Database Systems Corp. is not affiliated with any of these organizations nor does it promote or endorse the products and services of these companies. These websites promote various types of answering services including live answering services, inbound call centers, outbound call centers, help desks, contact centers, etc.

PLEASE NOTE Information presented on this page was provided by each company or found on the website listed with this company. Database Systems Corp. does not warrant the accuracy of this information. For current information, please visit the website listed with each organization.

Featured Live Answering Service Websites

• 24-7 INtouch - www.24-7intouch.com
  
  24-7 INtouch provides live, 24/7/365 call center outsourcing services for campaigns of all sizes and across various industries such as Internet retailers, catalogers, direct response, financial services, communications, health care, and more!
  
  Our award winning inbound contact center services include live toll-free telephone support, order taking services, real-time email response, and live online chat - each specifically designed to complement the other so you can drive more sales, increase average order sizes, and enhance your customer service.

Additional Live Answering Service Websites (alphabetically)

• Airpage - www.airpage.net
  
  Why outsource call center services?
  
  AIRPAGE state-of-the-art equipment and facilities
  
  
  • Full range of integrated Live Operator, automated, and internet enabled answering services with over $350,000 Call Center Management equipment
  • You have no equipment purchases or obsolescence worries
  • Easy, flexible expansion to add professional answering services and for business growth



• Answer-1 Communications - www.answer1.com
  
  Answer-1 Communications has been providing sound, quality answering service and other telemessaging options for over 30 years. In 2004 Answer-1 became the proud winner of 2 National awards The Award of Excellence and The Award of Distinction from the associated Telemessaging Services International (ATSI).
  
  Answer-1's live answer, bilingual, telephone receptionists strive to provide our clients(and therefore your clients) with courteous, professional messaging service. At Answer-1 we know that first impressions are often the only barometer that your customers will use to judge you and we want that impression to be the best! We can help your company grow and meet your goals by taking care of your telephone needs so you can take care of your business.



• AnswerFirst Communications, Inc. - www.answerfirst.com
  
  AnswerFirst Communications, Inc. has provided quality answering services since 1985. Our newest center was built from the ground up in 1999 specifically for AnswerFirst and this operations center provides a safe and comfortable environment for our CSR agents. Located along historic Kennedy Boulevard, the center is close to downtown Tampa. Tampa was chosen as the corporate site because of its growing demographics & centralized location in Florida. With its beautiful white beaches and wonderful climate, Tampa is a great place to work and live.



• Answer National, Inc. - www.answernational.com
  
  The first contact many of your customers have with your company occurs over the telephone. At Answer National we understand how important it is to create a good first impression. We may have state-of-the-art equipment using the latest technology but we are sure to never forget that there really is no substitute for a warm and friendly voice on the line to make your callers feel welcome. Our caring and attentive staff will provide you with the service you expect - all at rates to fit any budget. Please call us toll-free at any time for a free, no obligation consultation. 1-800-440-3310



• Answernet Network - www.answernet.com
  
  The AnswerNet Network is a leading supplier of outsourced contact center services including telemessaging (telephone answering service & voice mail), customer service, help desk, telemarketing and fulfillment services. Our services are amazingly scalable and diverse. We are here for all your communications needs!



• Answering For All - www.answeringforall.com
  
  We are a complete, full service, 24 hours a day, seven days a week, answering service.
  
  We take the call when you cannot. We are a small boutique service, and we understand the needs of small to midsize companies. We understand that every call is important to you, and if you can’t answer it, you want someone you trust to do it for you.
  
  Why choose AnsweringForAll.com? Because customers love us. We always answer their calls with a live person, never a machine. Your customers appreciate that. We know that when we take a call for you, we are your ambassadors of goodwill. We know that the first few seconds make a lasting impression, and we want your customers to feel they were served properly and courteously.



• AnsweringServiceCare.com - www.answeringservicecare.com
  
  Exceptional Telephone Answering Service value is what we create at Answering Service Care. Give us a call at 800-430-6511 and you will immediately hear the difference. We have the best, most qualified people in the telephone answering service industry.
  
  When a business opportunity knocks, shouldn't it always be open? With Global Response you can be out of the office, on the phone, in a meeting, or even on vacation.



• Call Center Plus - www.answercalls.com
  
  Our friendly professional operators will answer your phones or take product orders in a caring interested manner. First impressions are important and we are trained to give your customers satisfaction.
  • Live operator answering 24 hours per day, 7 days per week
  • Customized service
  • Order taking via your website or we will program a site for you.
  • Fax, paged, email or downloaded message delivery
  • Scheduled or instant message delivery
  • Toll-free numbers



• Personalized Communications - www.per-com.com
  
  Personalized Communications is not just our name it is our mission to serve your company's needs from our basic call centeranswering service with prompt courteous operators that provide a personal phone answering service for your clients, partners or personnel to many internet answering and order taking service programs.
  
  In this automated world your clients will appreciate our personal touch. We can provide you with the latest inbound call center services including call center software right down to our basic answering service that will suit the needs of your company. We utilize the most current computer hardware and software systems available in the call center industry today.



• PhoneWire - Live Answering Services - www.phonewire.com
  
  Are you hiding behind voicemail? Losing sales to busy signals? Stop forcing your customers into an answering machine after hours, or the all-too-familiar automated menu... instead, your customers could be greeted by a live operator answering service when you are busy or unavailable -- for just about 99¢ a day.



• Professional Communications Messaging Service, Inc. - www.pcmsi.com
  
  The first contact many of your customers have with your company occurs over the telephone. At Answer National we understand how important it is to create a good first impression. We may have state-of-the-art equipment using the latest technology but we are sure to never forget that there really is no substitute for a warm and friendly voice on the line to make your callers feel welcome. Our caring and attentive staff will provide you with the service you expect - all at rates to fit any budget. Please call us toll-free at any time for a free, no obligation consultation. 1-800-440-3310



• United Answering - www.unitedanswering.com
  
  Professional Nationwide Call Center Service, Specializing in Voice Mail Service, Appointment Taking, Hotlines, Telemarketing, Virtual Receptionist, Nationwide Call Center Telephone Phone Answering Service, Order Entry Service, Fax, Telephone Voice Mail Assist, Appointment Processing, & Personal Answering, Pharmaceutical Research Trials.

Contact Center Answering Service Software

DSC has been providing Customer Relationship Management (CRM) software to businesses and organizations for 2 decades. This contact management application is employed in a wide variety of organizations including contact centers, help desks, customer service centers, service bureaus, reservation centers and corporate call centers.

The package has extensive Computer Telephony Integration (CTI) features and is fully integrated with our PACER and WIZARD phone systems. TELEMATION operates on Linux, Unix or Windows servers. Software programmers can develop call center applications quickly using the robost features found in the Telemation toolkit.

Answering Service Phone Systems

The PACER and WIZARD phone system is a contact management autodialer and answering system that handles inbound and outbound calls for a wide range of contact centers. Calls are either initiated by the phone system or accepted from the outside and distributed in an intelligent fashion to service representatives using our award winning ACD and IVR software.

The phone systems include ACD and IVR features plus call recording capability. Using industry standard components, the PACER and WIZARD phone systems have features and functions that can only be found in large scale PBX’s. Both of these phone systems have predictive dialing capability that cannot be found in most of these larger phone systems.

The PACER and WIZARD phone systems can connect calls to your employees working at home or in a local or remote office. The PACER communicates with applications written on Unix, Linux, or PC servers over a LAN.