Call Center Consultant - Lorentz Consulting
Lorentz Consulting provides call center consulting services and is not affiliated with Database Systems Corp. PLEASE NOTE - DSC does NOT provide sales and marketing leads.
Database Systems Corp. (DSC) develops the technology and products that can improve the productivity of your call center.
Our call center phone system and software can streamline your operation while providing controls and consistency in this center.
The following call center consultant or organization provides contact center consulting services. Information presented on this page was provided by the company or is public information found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below or call them at their listed phone number.
Lorentz Consulting
Lorentz Consulting provides traditional and e-business analysis, strategic planning, development, design, and implementation.
Our consulting and technology services focus on refining business and communication processes through customer-facing communications such as Internet, contact-center, and voice processing.
Our solutions are centered on Customer Relationship Management methodologies to meet and exceed the demands of the modern consumer. The result for our clients is a distinctive competitive advantage through best-of-breed systems for attracting customers, building loyalty, and reducing operational costs.
Company Profile Information
Organization:
Lorentz Consulting
6060 N. Central Expwy
Suite 560
Dallas, TX 75206
Telephone: 214.887.8586
Website: www.lorentzconsulting.com
Email: tmccracken@lorentzconsulting.com
Additional Company Information
Our approach to orchestrating solutions is to blueprint enterprise strategies. Through evaluating and reengineering business processes we craft the strategy and technologies to enhance customer communications and workflow.
- 1. Develop an in-depth understanding of our client and their vision, goals, and culture.
- 2. Define key business factors to prioritize and map the complete problem space.
- 3. Apply directed research and solid e-business theory to identify opportunities and pitfalls.
- 4. Present recommended initiatives to client.
- 5. Collaborate on finalized strategy.
- 6. Design and implement solution.
- 7. Monitor and adjusts for changing needs.
Database Systems Corp. specializes in technology for today's contact centers as well as for call centers of the future.
Our call center technology is leading edge and provides management with many more options than were available before. A remote agent call center and telecommuting workforce is made possible by faster and more reliable internet access.
Our call center and computer telephony software along with our advanced phone systems use this media to enable the virtual call center.
DSC call center products provide the controls and monitoring capability needed for these modern call centers. Our telecommuting software allows agents to work anywhere an internet connection exists. We provide both voice and data access to remote agents in this virtual call center environment. Our Virtual PBX office phone system can link office and home based employees together as a cohesive support team.
Contact DSC to learn more about this advanced call center technology.
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