Call Center Consultant - Kramer & Associates
Kramer & Associates provides call center consulting services and is not affiliated with Database Systems Corp. PLEASE NOTE - DSC does NOT provide sales and marketing leads.
Database Systems Corp. (DSC) develops the technology and products that can improve the productivity of your call center.
Our call center phone system and software can streamline your operation while providing controls and consistency in this center.
The following call center consultant or organization provides contact center consulting services. Information presented on this page was provided by the company or is public information found on the company's website. Database Systems Corp. does not endorse the company's products and services nor warrant the accuracy of this information. For current information, please visit the company's website listed below or call them at their listed phone number.
Kramer & Associates
We provide strategic planning for very large and smaller Inbound Call Center and Customer Service functions. We define the tactical steps in a road map in time and cost, sensitive to the unique integration needs for the right technology, best practices in process, and complete resources evaluation.
Companies with evaluation, consolidation or start-up needs have found our consulting superior to the Big House approach because of our breath of knowledge in the space, our dedication to excellence, and our timely performance. Repeat engagements are very common.
Company Profile Information
Organization:
Telephone: 513-792-5700
Website: www.kramerandassociates.com
Email: eservice@kramerandassociates.com
Additional Company Information
Our Clientele & Industry Expertise
We have expertise in the following industry sectors:
- Banking
- Brokerage and Investment
- Chemical
- Communications
- Consumer Goods & Services
- Distribution
- Electronic Technology
- Energy & Energy Distribution Services
- Financial Services
- Government Suppliers
- HealthCare & Human Health Services
- High Tech
- Insurance
- Manufacturing
- Medical Products
- Pharmaceuticals
- Retail
- Utilities
Database Systems Corp. specializes in technology for today's contact centers as well as for call centers of the future.
Our call center technology is leading edge and provides management with many more options than were available before. A remote agent call center and telecommuting workforce is made possible by faster and more reliable internet access.
Our call center and computer telephony software along with our advanced phone systems use this media to enable the virtual call center.
DSC call center products provide the controls and monitoring capability needed for these modern call centers. Our telecommuting software allows agents to work anywhere an internet connection exists. We provide both voice and data access to remote agents in this virtual call center environment. Our Virtual PBX office phone system can link office and home based employees together as a cohesive support team.
Contact DSC to learn more about this advanced call center technology.
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