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Human Resource Software Systems and HRD Phone Services
An intelligent phone system can greatly improve the productivity of any Human Resources department. Inbound phone calls can be processed efficiently, greatly improving the quality and quantity of service that is provided to your employees. Basic information dissemination is an easy function for a well designed system that expands the service provided by your department without additional people.
Employee information can be extracted from your personnel databases and provided to your employees without human intervention.
Employees can use this system for inbound call processing to obtain directory information or company event information. Absentee related information can be recorded by our phone system, allowing employees to call and notify your company why they will not be at work.
Outbound calls can be automatically placed to remind employees of upcoming events, interviews, appointments, and annual reviews. A message can be played to your employee or left on an answering machine. The employee could make selections from a menu or leave a message for your department. If the employee needs to talk with a member of your staff, the message can be programmed to allow a "Press 1...." option and the call will be transferred to one or more designated phone numbers. Here are a few examples of how our automated phone system can benefit your Human Resources department.
Contact DSC today and let us show you how we can tailor a human resources phone campaign to meet your requirements, whether performed at our call center or yours.
To view how other businesses and organizations are using this phone application, please visit our Human Resources Software Applications web page.
Inbound HRD Answering System Features
Our automated HRD phone software and system provides you with a highly customizable solution for your HRD application needs. Our staff can develop your HRD phone applications quickly and at an affordable price.
If you wish to develop these programs yourself, we provide the training and tools to accomplish this. Here are just a few of the features that make our HRD phone software stand out from the rest.
- Unlimited Phone Questions & Responses
- Unlimited Phone Menu Branching
- Text To Voice Data Question Insertion
- Randomized Questions
- Unlimited Recorded Digit Responses
- Unlimited Recorded Voice Responses
- Customized Summary Reports
- Question Time-out Feature
- Transfer Caller To a Live Representative
Complete Phone Systems
DSC now offers an affordable and expandable analog phone system that is ideally suited for automatic HRD phone answering applications. This 4 line IVR system includes our IVR Wizard software or comes optionally with our comprehensive IVR software development toolkit.
You can program your own system or we can provide you with a custom IVR application. These applications can be easily ported to our digital T1 IVR system (PACER) when your call volume requires a larger system.
DSC provides IVR software including our IVR wizard development tool for creating interactive voice response applications. This wizard guides you through each step when defining your IVR applications. HRD phone applications can be developed quickly. Simply record your phone prompts and fill in the blanks. Phone applications can be put together in a logical and simple fashion.
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Human Resources Software Phone Applications
- Employee Absence Recording
- 401K Updates and Info
- Employee Surveys
- Employment Applications
- Appointment Scheduling
- Training Courses
- Stock Purchase Plans
- Personnel Auditing
- 24 x 7 Answering Service
- Benefits and Pensions
- Payroll Inquiries
- Emergency Notify
- Voice Mail Systems
Customer Profile
Honda began as a small motorcycle manufacturer and is now a business that sells nearly 11 million products worldwide, including automobiles, motorcycles and power products. We have seen record-setting sales in the last three years, but still manage to retain the qualities of a small company. Qualities that we believe in. Unlike other global businesses that see size as the key to survival, Honda embraces the ideal that even as Honda operations expand around the globe, we want to maintain the qualities of a small company that is close to its customers.
The ability to produce a worthwhile product with the speed, flexibility and efficiency of a small company and the essential elements of a large company — global reach and technological strength — is what drives us into the future and will continue to help us strategize our global efforts.
Honda Corporation uses our IVR phone answering service and human resources software to process inbound calls from employees who are unable to report to work. A full script allows the employees to describe why they are unable to work and reports are provided to management in a timely fashion.
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Human Resources Software Information
Contact DSC to learn more about our HRD phone answering system and voice message broadcasting dialer used for hrd surveys, employment applications and event notifications.
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