Tuesday July 1, 10:00 am Eastern Time
SOURCE: Database Systems Corp.
Database Systems Corp. is awarded contract to provide
IVR services to the State of New Jersey.
Department of Community Affairs Fulfills Freedom Of Information Act Requirement.
PHOENIX, July 1, 2002 – Database Systems Corp. is pleased to announce today that it has been awarded a contract from the
State of New Jersey Department of Community Affairs. Services include the design and implementation of an IVR application
to accept and process 800 number phone calls from individuals and groups requiring information that is maintained by the state.
This disclosure is outlined in the state's Freedom Of Information Act (FOIC). Callers can select from menus outlining the type
of information they require and record a name and address where this information is to be provided. Database uses its IVR and
Voice Broadcasting call center, located in Phoenix Arizona, to accept these calls. Information is collected by Database and emailed to
the state for subsequent follow-up and fulfillment.
About The New Jersey Department Of Community Affairs
The New Jersey Department of Community Affairs offers a wide array of financial and technical assistance programs to local governments, nonprofit agencies,
and New Jersey residents. These programs are making New Jersey a better place to live, work, and raise a family.
For further information regarding the New Jersey Department Of Community Affairs, visit their web site at http://www.state.nj.us/dca
About Database Systems Corp.
Headquartered in Phoenix, Arizona, Database Systems Corp., founded in 1978, provides call center technology to small, medium and large call centers throughout the country.
Primarily a software company, Database has also developed its own PC based phone system (PACER) for use in small to medium call centers. PACER includes predictive dialer, automatic call distribution, interactive voice response, and call recording features.
Database has also developed a complete CRM software application toolkit (TELEMATION) as well as CTI software systems.
DSC products run on most UNIX servers including IBM, SUN, HP, and LINUX, as well as WINDOWS based servers.
Further information about Database can be found on the Web at www.databasesystemscorp.com
|
