Mortgage Software Application

Database Systems Corp. (DSC) is a leading provider of call center technology including marketing phone systems and software.

DSC has developed a mortgage software application and mortgage loan processing software for prospect lead tracking. This software application is completely integrated with our phone systems which can perform both inbound and outbound mortgage marketing campaigns.

Our mortgage application was developed using TELEMATION, our award winning contact management software application toolkit. This CRM software tool is ideally suited for processing mortgage loans and managing customer information.

This CRM application is employed in a wide variety of organizations including contact centers, help desks, customer service centers, service bureaus, reservation centers and corporate call centers.

Our mortgage marketing software has extensive computer telephony features and is fully integrated with our auto dialer and inbound phone system. TELEMATION operates on Linux, Unix or Windows servers. Mortgage applications can be quickly tailored to your mortgage business using the robost features found in our loan software toolkit. Mortgage companies such as Chase Manhattan Mortgage Corporation have relied upon TELEMATION to handle their mortgage processing requirements.

To view how other businesses and organizations are using this mortgage software application, please visit our Mortgage Marketing web page.

Contact DSC to learn more about our mortgage software applications and mortgage loan calculators.

Types of Mortgage Loan Software Applications

Calls can be answered by our phone system or calling campaigns can be initiated using our mortgage marketing phone dialer. In either case, Database Systems Corp. can provide your mortgage marketing organization with a full range of desktop applications that control or respond to our phone system.

• Softphone Mortgage Software
  
  For centers that do not require a complex online loan processing program, we can provide an economical softphone solution. If your center already has an online loan processing software application, we can provide a web phone solution that works with this application.
  
  
  
  Web Phone And Existing Mortgage Application
  
  Our mortage marketing application can be a desktop program that simply controls the connection between your loan officer and our phone system. Simple features such as logging in and out, transferring and conferencing calls, recording the conversation, etc, can all be performed using this application. If needed, caller information (name, address, etc.) can be displayed on this softphone as the call is being processed by your loan officer. This softphone can be tailored to meet your specific needs.
  
  
• CRM Mortgage Software
  
  If your mortgage marketing center does not already have an online application and requires a more sophisticated program, we can provide you with a full CRM application for processing mortgage loan applications with a loan calculator. Some of the features of this application are the following:
  
  
  • Maintain customer contact information
  • Assign loan officers to prospects
  • Track prospective mortgage customers
  • Perform online loan qualification
  • Automate callback dates and times
  • Record contact history and notes
  • Calculate mortgage loan information
  • Create online reports
  • Loan Calculator Software
  • Upload loan information
  • Transfer loan information electronically
  • Generate fax and email responses
  • Perform bulk literature processing
  • Perform all phone functions
  • Record phone conversations
  
  This solution can be completely tailored to meet your mortgage center's requirements.

Mortgage Software CRM Application

Our mortgage CRM solution is a robust application that can be customized and tailored to fit your mortgage company. Built using Telemation, our call center CRM application development tool, this mortgage software application can provide your loan officers with the information required to satify your client needs.

The following are just a few of the features of our mortgage software application:

• Mortgage Prospect Management

  Our mortgage CRM software helps your loan officers keep track of prospective clients. Officers are assigned each prospect either before the initial call is made or during the loan qualification process. Lists are maintained of a loan officer's specific clients and these prospects can be searched in a database and displayed online.
  
  

  
  
  

• Mortgage Client Follow-up

  After the initial contact, it is important that your loan officers reply to prospective mortgage clients in a timely fashion. Our mortgage software allows your loan officers to record notes and designate follow-up dates and times to ensure that no prospective client is lost in the paperwork.
  
  

  
  
  

• Mortgage Loan Calculator

  Mortgage Loan Calculator

  One of the important features of our mortgage loan software is the ability to perform custom calculations, particularly loan qualifications. These calculations include loan qualification factors and parameters that may vary from lender to lender.
  
  Our mortgage loan calculator can be tailored to your particular loan criteria and the results provided to your prospects immediately over the phone. Other calculations include income ratios and debt analysis.
  
  
  
  

Work From Home Mortgage Loan Officers

An important benefit of today's telecommunication advancement is the ability for your employees to work from home. Database Systems Corp. has developed a family of telecom products that promote this capability.

Our call center phone system, combined with our mortgage marketing application software and computer telephony products, fully supports remote agents and work at home employees.

Mortgage loan officers can now work from various remote offices within your organization. Your mortgage loan officer pool can be significantly expanded with the addition of work at home employees. The economic savings and environmental advantages are significant. To obtain additional information about remote agent capability, you may visit our Virtual Call Center.

Telemarketing Mortgage Lead Qualification Benefits

• Consistent Greeting and Introduction
• Efficient Loan Calculators
• Comprehensive Mortgage Loan Processing Software
• Maximized Mortgage Loan Officer Productivity
• Process Mortgage Leads and Mortgage Prospects
• Home Mortgage Loans and Home Equity Loans
• Increased Mortgage Loan Officer Success and Morale
• Enhanced Cost Savings!
• Improved Control of Mortgage Prospects
• Efficient Use of Resources
• Expanded Information Capability

Contact Database Systems Corp. Today