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Call Center Technology

DSC is a leading provider of call center technology.

Since 1978, Database Systems Corp. (DSC) has been providing data management products and services to a wide range of industries and levels of our government. We specialize in software development tools and applications, with emphasis on computer telephony integration software, predictive dialing systems and advanced call center software. As a privately held company, we have had the privilege to serve quite a few major corporations as well as small businesses. We take great pride in the customer loyalty expressed over the years by our clients. We continue to develop leading edge technologies in order to provide the best products and services for our customers.

DSC has developed a call center phone system that features a Predictive Dialer as well as ACD Systems and IVR Systems. Complementing this phone system is our CTI Software that enables applications to communicate with this phone system. Rounding out our call center solutions is our CRM Software product known as Telemation. This application is a complete customer relationship management and contact center solution that is installed in both small and large call centers.